The Watch Vault
Shipping Protection
Shipping Protection
Which quality tier should I choose?
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Protect your order against loss, theft, or damage in transit. If anything goes wrong on the way to you, we'll make it right with a fast replacement or refund. Optional — remove any time in your cart.
Frequently Asked Questions
What does Shipping Protection cover?
It covers your order against loss, theft, or damage while in transit. If any of those happen on the way to you, we will arrange a fast replacement or a refund.
How do I make a claim?
Contact us with your order number and a short description of the issue, and we will take it from there.
Can I remove it?
Yes. It is entirely optional — you can remove it from your cart at any time before checkout.
Do I still get the 30-day guarantee without it?
Yes. The 30-day satisfaction guarantee applies to every order regardless. Shipping Protection is separate: it covers what happens to your parcel in transit.